Support

Warranty Replacement Procedure

Sena provides the warranty service ONLY through the sales channels where the purchase was made, with an exception of the US and Canada.
The following is the RMA(Return Merchandise Authorization) procedure according to the RMA address.

North America Region (United States and Canada)
- RMA from the store of purchase: Contact the store of purchase.
- RMA from Sena directly: Contact Sena directly through the link below
  (RMA Request Form)

Other Regions
- Contact the store where you made a purchase.
- If you have difficulty to contact the store of purchase, please contact Sena for support.
  (Contact Support / support@senabluetooth.com)

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Sena informs that using this device in public traffic may not be authorized by the law. Please check your local law and use this device only out of public traffic such as private properties or closed circuits. If the simultaneous use of both ear speakers while riding a motorcycle is prohibited by your local law, please use only a single ear speaker while riding. Sena denies any liability should you choose not to respect this warning. Using the headset with loud volume may be harmful to your eardrums and cause hearing loss. Please maintain proper volume level to protect your ears.

US Motorcycle Laws by States
This link is provided for informational purpose only. Sena does not guarantee the accuracy of the information. Please verify the accuracy of the information before use.